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Fort Collins Heating & Air Conditioning

970-484-4552

Serving Northern CO. Since 1934

24/7 service. Call today!

970-484-4552

Serving Northern CO. Since 1934

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TellaTech Service

online-hvac-troubleshooting

We now offer a "TellaTech" phone/video diagnostic and troubleshooting service solution as an alternative to on-site HVAC and plumbing diagnostic visits. Oftentimes, heating and air conditioning repair needs are simple enough that the average home owner can resolve them themselves—with a little professional guidance, that is.

That's why we now offer our remote diagnostic service for the low price of $29! This is a fraction of the cost of having a tech come to your home, and you can avoid social contact. If for some reason we can't resolve your issue remotely, that $29 fee can be applied to the normal dispatch and diagnostic charges to have us come out in the Fort Collins area.

Call the TellaTech hotline

Online HVAC Troubleshooting

How much in-person shopping do you really do these days? With the Internet at our fingertips, literally every minute of the day, more and more business is handled online. Why should your HVAC diagnostic services not benefit from that technology? 

Now, don’t get us wrong. Not every problem is going to be resolved in this manner. Some plumbing issues, heating issues, and air conditioning issues will still require on-site services. However, our TellaTech service can now confirm this for certain before taking that next step. 

Diagnosing Heating and AC Issues Over the Phone

Our TellaTech services are handled by the same skilled professionals that handle our in-person service calls. When you contact our TellaTech hotline, rest assured that you’ll be working with one of the best technicians in the industry. 

This is not the type of result you’re going to get from a simple search engine query. There are plenty of DIY message boards and other dubious resources out there. Here at Fort Collins Heating & Air Conditioning, we hold our TellaTech service to the same high standard as any other service that we offer!

Video Consultation for HVAC Repairs

Are you concerned that you don’t even have the knowledge to work with a professional over the phone? Do you think that even "basic" repairs and troubleshooting are beyond you? Please, don’t let that dissuade you from giving our hotline a call. 

Our video consultation service is just what you need. With a video consultation, you can walk us right over to the heater, AC, or plumbing fixture/appliance that you are having trouble with. We can walk you through every step that we suggest in real time, with our eyes on what your eyes are dealing with. And at $29, with that fee going toward your in-person diagnostic as necessary, you’ve got nothing to lose. 

Contact the Fort Collins Heating and Air Conditioning TellaTech hotline today, or fill out the form above. Big enough to serve, small enough to care.