Fort Collins Heating & Air Conditioning Blog: Archive for March, 2020

Be Mindful of What You Flush!

Monday, March 30th, 2020

Flushing-toiletOne issue that few of us saw coming as the world deals with a viral outbreak is a lack of toilet paper. Lo and behold, though, toilet paper has become something of a commodity in certain areas. We hope that you’ve got everything that you and your family need stocked up and at your disposal. If, however, you do find yourself running out of toilet paper, think twice before you try and flush an alternative down your toilet!

Our plumbers are very skilled at removing clogs and getting toilets flushing again, and we will certainly be there for you should you need us. Right now, we understand that a plumbing problem is probably not something you really want to be thinking about, though. Prevention is key if you want to avoid plumbing issues, so we’ve got a few tips to help you keep your bathroom plumbing in Loveland, CO, as reliable as possible.

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The Coronavirus and Our Promise to You

Wednesday, March 18th, 2020

We know that readers usually come to our blog for informative and educational posts about the systems and services that we offer. However, as is the case across the country and the globe right now, there is one topic at the forefront of our minds. That is COVID-19, or the Coronavirus.

We understand that homeowners everywhere are exercising extreme caution when it comes to mitigating the chance of exposure to this virus in their homes. Trust us, we are doing the same in ours. And we promise you that every member of our team will take these same precautions when working in your home and on your property.

If you have an appointment scheduled with Fort Collins Heating & Air Conditioning, rest assured that we’ll continue to provide you with the exceptional service that you deserve in this uncertain and trying time, and that we’ll do so while making your health and safety our top priority.

Our entire staff is well aware that prevention starts at their homes, that it continues in the workplace, and that it extends into the residences of our valued clients. They have the information and supplies that they need to do their jobs while protecting both themselves and the clients that they serve.

If you have any questions or concerns about your upcoming appointment, or if you are thinking about booking an appointment but want to know more about our specific preventative measures, please do not hesitate to contact a member of our team.

Here is what we are doing:

  1. Tech makes no physical contact with the customer, maintaining a 3 – 6 foot barrier
  2. No shaking hands
  3. Techs wear shoe covers
  4. Wipe iPad after each use
  5. For your protection, we are using hand sanitizer, gloves, and disinfectant wipes
  6. Face masks are available on request
  7. any employee displaying any symptoms of the Corona Virus or experiencing a temperature of 100 or more will not be in your home.

We are pleased to announce a new service for our customers.

We now offer a “TellaTech” phone/video service solution as an alternative to on site visit for HVAC & plumbing problems. We find that many of our calls are simple enough that the average home owner may be able to resolve themselves with a little help remotely. We now offer that service for the low price of $29! Most problems can be resolved over the phone or with the assistance of video conference. This is a fraction of the cost to have a tech come to your home and you can avoid social contact! If for some reason we can’t resolve your issue remotely those charges can be applied to the normal dispatch and diagnostic charges to have us come out.

Call the TellaTech hotline @ 970-251-1069 or email TellaTech@fortcollinsheating.com

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Use Gas Piping Safely On Your Property

Monday, March 16th, 2020

gas-meter-wrenchIf you use natural gas in your home, you don’t need us telling you how great a resource it is. It is piped directly into your home, eliminating the need for fuel deliveries or for storing fuel. It is a largely domestic product, so you don’t have to worry about volatile markets and the pricing spikes that come with them quite as much. Plus, it is just so versatile! Homeowners use natural gas for everything from heating their homes to fueling their water heaters, ovens and ranges, and even their clothes dryers.

Like most any other fuel source, however, natural gas can be dangerous if not used and/or delivered throughout your home properly. That is where the necessity for professional gas piping services comes into play. You can’t do better than working with our plumbers in Loveland, CO. We aim for your 100% satisfaction with every job that we do, and your safety is even more important! Let us help you use gas safely.

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Why a Fresh Furnace Filter Is Fundamental

Monday, March 2nd, 2020

filterWe really value our customers. If there was a way in which we could guarantee a 100% reliable performance from your home heating system, trust us—we’d do it. That is just not possible, unfortunately. Even the best heaters made by the top manufacturers in the industry are prone to occasional repair needs. That does not mean that you have to invite problems with your home heating system, however. And there is one specific way in which homeowners do this that we want to address today.

We’re talking about leaving a very dirty air filter in your furnace. If you don’t keep that filter fresh, then you are absolutely increasing the risk of needing furnace repair in Windsor, CO. As we’ll touch upon below, there is really no excuse for letting things get to this point. So read on, and please don’t hesitate to reach out if you have any questions about procuring the right filter for your furnace, how to change it, etc. We’ll help you succeed!

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