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Reviews

Steve of Fort Collins Heating and A/C provided superior service as he serviced our furnace, air conditioner, and fireplace today. He was prompt, professional, and knowledgeable. The information and recommendations he shared were very helpful. We will be a repeat customer.

- Vivian

Jesse C. did an outstanding job. He called to say he would be early, asking if that was ok. He is knowledgeable, professional, and friendly. He went right to work and when he encountered a problem with the AC compressor not turning on, he worked it until the issue was solved. He also did me a big favor by recognizing the plastic cap on the AC unit was buzzing in an annoying way and offered to tie it down for me. Overall, a great experience. When we move, I'll definitely set up a service contract. Thank you

- Phil

Excellent team. Didn't try to sell me something I didn't need. Very knowledgeable about what they do and truly professional.

- Claudia

The work was performed very timely and professionally manner. Also provided an excellent customer service.

- Lauren

Jim Jensen performed duct cleaning prior to HVAC installation today. Jim was very through and profession and, also very personable. I was working from home while he was doing the cleaning and he was quiet and did not disturb me unless necessary. Would highly recommend.

- George

Quick response for setting up an appointment. Tech called in advance of arrival, was clean and knowledgeable. Informed me of progress condition of AC several times during the appointment.

- Thomas

Fort Collins Heating and Air never seem to let us down. The technicians always call before they are due to arrive and they arrive on time, ready to go. Jesse Christopherson was our technician this time and he did a great job of checking out all the equipment and making sure it was ready to go for the conditioning season. I found that even when he was uncertain about a piece of technology, he called back to the office. That is one of the benefits of how Glenn has his employee bench set up, deep with knowledge. Jesse explained all that he did in a very direct and understandable position. Great job by all!!!

- Michael

Jesse C. is an asset to your company. He did a great job and was the ultimate professional during our AC yearly servicing.

- Tony

I would highly recommend Fort Collins Heating and Air Conditioning. Mick did a super job installing my new furnace and air conditioning system. The workmanship was excellent and the system works great. And I compare that to the previous system I had put in which was poorly installed and required hiring a different outfit to fix.

- Julie

Jim Jenson was very personable, professional, polite, experienced, and knowledgeable. The guy was working so hard cleaning our vents he broke a serious sweat. I feel this company and its employees provide honest opinions and accurate information which is what I like best about their staff and the service they provide. I'm sure you could shop around and find a cheaper price for some of the products or services they have to offer but in my opinion, it’s not worth trading a couple dollars for a job done right. I am very pleased with their service thus far and will continue to call on FC Heating and Air for any future service I may need.

- John

Ryan B. was extremely knowledgeable, helpful, and polite. He did a great job installing the new A/C unit and has great customer service skills. He did his work efficiently and cleaned up when done working. I would recommend this company anytime to anybody. Thank you!

- Lena

My wife and I worked with Dave Beck (comfort consultant), who spent nearly 2 hours with us to ensure that the replacement units were appropriate for the size of our house and were matched perfectly to maximize efficiency of air flow and energy savings. Installers Rob Morse and Michael McCullough spent several hours removing the old furnace/air conditioning/thermostat units and installing the new replacement units. All three were very professional and courteous. The experience was very educational for us because we were not familiar with new HVAC technologies. They spent quite a bit of time reviewing the new system and answering our questions. We are very pleased with our new thermostat, furnace and air conditioning units--all three work perfectly.

- Virgil

“Great work and very professional!"

- Kim

“All of the people were great to work with"

- Larry

“We were and continue to be satisfied with your service and our new furnace”

- Ed and Marilyn

“Great service. Dave was great to work with on Install. Jon was excellent also!”

- Guy

“I was very happy with the service I received throughout the whole process. The professionalism and thoroughness was beyond expectations!”

- Satisfied Customer

“The quality of installation work was first class!”

- Gary

"Glenn came out to work on the estimate and listened well about what I needed, and asked questions the other two estimators did not. He also visited with the completed estimate - actually three, to give me choices. I felt like I understood the choices more thoroughly and agreed on a system. Glenn then called the next day with the news that the AC unit quoted was a little harder to get, and that I could save $1000 by picking this year's stock, which I agreed to do. Not every job gets cheaper after you sign! The final price matched my second favorite quote, but I felt like I got better and more appropriate gear for the money.

The installers who worked on my job were great, they made it look easy and they worked well together. The furnace vent that had concerned the other guys was done before I knew it, and was no big deal. We had heat and hot water at the end of the day, and they came back and finished the AC and some detail work the next day. Without a lot of effort, they also balanced the heat so the cold spots and warm spots are closer to average, and they installed some dampers that will let me adjust the flow when we get into AC season."

- R.T.

John from Fort Collins Heating & Air looked at both units and said there was no reason to replace either, that both just needed to be serviced... something I paid One Hour Heating & Air to do, and they did not perform the work.

I called Fort Collins Heating & Air back and scheduled them to service both units, and will sign on to their yearly service agreement. John was courteous, professional, and totally honest!!! I highly recommend this company!

- Jane R.

I was impressed that the owner of the company came as the salesperson - impressed by the confidence, knowledge and trust!

- D.H.

My salesman had extensive knowledge and was exactly what I was looking for!

- A.R.

My salesperson and technician did a great job. There was an electrical issue about a month after my work and it was promptly taken care of. Thanks!

- C.G.

Mike M. is great - passionate about what he does - exudes competence! Ryan B. and Corey were great on installation.

- Dick L.

You are doing great and the office staff does a great job as well. Thanks!!

- Joyce and Earl R.

Great work as usual!

- Bill & Laura M.

Thank you so much for the rapid response on a very cold Sunday afternoon. Glen was super quick to return my call and had the technician Pete on the way within minutes. The repair was great and the price was more than fair. Thank you again.

- Lynne M.